Convert your tax-free shopping refunds into miles with our super fast new web app.
Get Miles&Go miles today with any existing refund form
Simply use our new web app to snap a pic of any refund form from Europe and earn up to 40% more miles.
Plus, when you use the web app for the first time, you’ll get rewarded with an extra 250 Bonus miles.
There is no need to wait until your next trip abroad. Try it today!
Terms and Conditions apply.
Ready to scan your refund form?
How the web app works
01 Get Ready
Have your tax refund form ready and visit utu.tax on your phone.
02 Enter Details
Provide your email address and phone number.
03 Upload Form
Use your camera or gallery to upload a clear photo of the refund form.
04 Check Clarity
Ensure the entire form is visible in the photo.
05 AI Processing
The web app recognizes the form and extracts your VAT refund amount.
06 Choose Program
Select the rewards program for your miles.
07 Make Payment
Pay for the miles, matching your tax refund amount, by Card, Apple and Google Pay
08 Get Miles
Miles are credited to your account with a 25% bonus.
Added miles for Silver, Gold and Platinum members
If you are a utu member of Silver Tier and above, you’ll get your tier bonus miles a few days later. Right up to 40% for Platinum members.
Still have questions?
If you’re new to tax-free shopping or looking to learn more about utu, visit our main FAQ page.
Alternatively, you can speak to our in-store experts or call our helpline.
Business hours: Monday – Friday 11:00-19:00 (CET or UTC/GMT+1)
After 19:00 (CET or UTC/GMT+1): Email us or leave a voicemail